Wade Arnold.
CEO and Founder · Moov
Guest
Wade Arnold
CEO and Founder
Company:
Moov
Funding:
$77.5M Raised
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Welcome to another episode of Category Visionaries, the show that explores the future of tech with innovative B2B founders. In today's episode, we're speaking with Wade Arnold, CEO and Founder of Moov, an embedded payments platform that has raised $77.5 million in funding.

Five takeaways from this conversation.

Actionable for Fintech and Banking founders

  1. Validate Problem-Solution Fit Through Open Source
    Before turning Moov into a commercial entity, Wade released the core payment protocols as open-source libraries and attracted hundreds of developers who confirmed the need for modern tools in this space. Founders can use open-source projects to test demand and gather feedback prior to building a full-fledged product.
  2. Tailor Your Solution to a Specific Customer Segment
    While Moov's platform is capable of serving a wide range of businesses, the company has focused on vertical SaaS companies as its ideal customer profile. By tailoring the feature set and go-to-market approach to this segment, Moov can differentiate itself from generic payment providers and deliver more value to its target users.
  3. Adapt Your Sales Strategy to the Decision-Making Process
    After initially pursuing a product-led growth model aimed at individual developers, Moov realized that payment decisions involve multiple stakeholders and require an enterprise sales motion. Founders should align their sales strategy with the buying process in their target market, even if it means pivoting from their original approach.
  4. Educate the Market to Create a New Category
    As a pioneer in the embedded payments as a service space, Moov has invested heavily in developer education and community-building initiatives to raise awareness and establish itself as a thought leader. When creating a new category, founders must take on the responsibility of educating buyers and evangelizing the benefits of their approach.
  5. Balance Feature Completeness with Speed to Market
    While Wade suggests that he might have spent more time building out the platform before engaging with customers, he acknowledges the pressure from advisors and investors to validate the business model early on. Founders should strive to find the right balance between product readiness and speed to market based on the needs of their target customers and the competitive landscape.