Olivia Bushe.
CEO · FlowForma
Olivia has over 20 years experience in business and technology marketing roles based in the US, UK and Ireland with worldwide remit. As CEO of FlowForma Olivia helps organizations to remove paper processes and empower their business users and citizen developers to automate business processes with speed and agility, no matter the complexity. FlowForma is an award winning business process enablement tool for Office 365. Prior to joining FlowForma Olivia was Director of Marketing at Repstor, a leading provider of Outlook content management tools promoting ECM adoption throughout organizations, and was responsible for all the marketing elements within Repstor.
Guest
Olivia Bushe
CEO
Company:
FlowForma
Funding:
$4M Raised
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Welcome to another episode of Category Visionaries — the show that explores GTM stories from tech's most innovative B2B founders. In today's episode, we're speaking with Olivia Bushe, CEO of Flow Forma, a no-code process automation platform that has raised over $4 million in funding.

Five takeaways from this conversation.

Actionable for undefined founders

  1. Identify and Target Niche Markets
    Flow Forma's success in the construction and healthcare sectors, traditionally seen as lagging in tech adoption, illustrates the effectiveness of identifying and targeting niche markets ripe for digital transformation. B2B tech founders should consider sectors that may have been overlooked by competitors.
  2. Global Expansion Mindset
    Flow Forma's strategic move to expand into the U.S. market and open a New York office reflects the necessity of thinking globally, even for startups based outside major tech hubs. Founders should plan for international growth early in their company's lifecycle.
  3. Incorporate Customer Feedback for Product Evolution
    Flow Forma's commitment to listening to customer needs and staying close to the market for product development is a key factor in its innovation. Founders should establish mechanisms for continuous customer feedback to guide product iterations and enhancements.
  4. Overcome Market Education Challenges
    Initially facing the challenge of educating the market about no-code process automation, Flow Forma's experience underscores the need for clear and effective communication strategies to explain new or complex products. Founders should invest in educational content and outreach to build market understanding.
  5. Accelerate Time to Value
    By ensuring that customers can see value from their product within six weeks, Flow Forma addresses a critical aspect of customer satisfaction and retention. B2B tech founders should focus on minimizing the time to value for their products to enhance adoption and user satisfaction.