Michael Wax.
CEO & Co-Founder ·
Michael is co-founder and CEO, leading the team and strategic direction of Forto. A true entrepreneur with a strong passion for innovation in global trade and e-commerce, Michael was part of the founding team at KONUX, an early pioneer in industrial IoT. Michael frequently speaks on the future of logistics at conferences and in the media. Originally hailing from Munich, he is a fervent cyclist, keen investor and champion for grassroots political engagement
Guest
Michael Wax
CEO & Co-Founder
Funding:
$600M Raised
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Welcome to another episode of Unicorn Builders. Today, our unicorn builder is Michael Wax, CEO and founder of Forto, a logistics tech platform that has raised nearly $600 million in funding. Forto is at the cutting edge of revolutionizing global logistics through technology, making shipping cargo worldwide more efficient and transparent for companies of all sizes.

Six takeaways from this conversation.

Actionable for Supply chain tech founders

  1. Niche Market Penetration as a Foundation for Scale
    Forto's strategic decision to initially focus on Amazon FBA importers demonstrates a targeted approach to market entry. The actionable takeaway is to identify and dominate a niche market where your solution can solve specific, acute pain points. This concentrated effort allows for rapid validation and iteration, setting a foundation for broader market expansion.
  2. Customer Education as a Key Differentiator
    In pioneering a tech-driven solution in a traditional industry, Forto invested in educating its market about the benefits of digital logistics solutions. For GTM strategies, emphasizing customer education—particularly around innovative solutions that challenge the status quo—can accelerate market adoption and establish your company as a thought leader.
  3. Iterative Product Development Based on Customer Feedback
    Forto's early adoption of customer feedback loops for refining its product highlights the importance of building a feedback-rich GTM strategy. This involves continuous engagement with your initial customer base to understand their evolving needs and adapt your offering accordingly, ensuring product-market fit remains strong as you scale.
  4. Build a Positive Flywheel
    Michael emphasized the importance of creating a positive flywheel in your company, where each successful decision, makes the next step easier — amazing investors attracts amazing talent, and amazing talent build products that attracts amazing customers. This concept is crucial for startups, as it underscores the importance of making thoughtful, strategic decisions early on to fuel long-term growth and avoid a negative spiral.
  5. Balance Reliability with Novelty in Your Messaging
    To build trust while emphasizing innovation, succinctly communicate your track record of delivering reliable solutions alongside your commitment to pushing industry boundaries. This can be achieved by tightly integrating customer success stories with highlights of your innovative features in all marketing materials, ensuring potential clients see you as both a dependable partner and a trailblazer.
  6. Keep Founders Engaged in Sales Beyond the Transition
    Even after building a sales team, ensure founders remain involved in strategic sales discussions and key client meetings. This ongoing involvement underscores the importance of sustaining the founder's influence in shaping client relationships and maintaining the company's core values in every deal.