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Strategic Communications Advisory For Visionary Founders
Welcome to Marketing From the Front Lines, where we have unfiltered conversations with the B2B marketers who are bringing innovative technology to market. In today’s episode, we’re speaking with Marina Azcarate, Head of Marketing at Mitiga Solutions, a deep-tech company that helps organizations manage climate risk.
Here are the most interesting points from our conversation:
When working with a new or unfamiliar category, educating the market is essential. Marina explains how Mitiga uses short, digestible content and client testimonials to help potential customers understand climate risk, creating a foundation for future sales. The lesson here is: when introducing a novel concept, prioritize educating your audience before pushing a sales message.
Marina stresses the importance of focusing on the “soul” of a brand, a lesson she learned from Wyden & Kennedy. Whether you’re working in B2B or consumer tech, it’s crucial to treat your brand like a person with a distinct personality. This humanizes the brand and fosters stronger connections with your target audience, making it more memorable and relatable.
As your market matures, the approach must evolve. Marina highlights how Mitiga is refining its narrative to ensure product-market fit as competition in climate risk grows. For startups, this means continuously reevaluating messaging and ensuring that your product positioning resonates with a more specialized audience as the category evolves.
Marina emphasizes the value of having existing customers speak on your behalf in public forums. By showcasing real customer experiences, especially with a cutting-edge product like Mitiga’s, you can build credibility and demonstrate value. Early-stage companies should actively seek opportunities to have their customers share success stories through webinars, events, or podcasts.
Marina advises marketers to fully understand the technical and scientific aspects of their product, even if they don’t have a technical background. Taking a deep interest in the product’s mechanics and asking the right questions helps create more informed, effective marketing campaigns. This is particularly relevant for marketers in tech-heavy industries where credibility and accuracy are key to success.
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