Kareem Azees.
Head of Marketing · ResQ
Kareem Azees is the Head of Marketing at ResQ, a platform designed to streamline repair and maintenance operations for restaurants. With over nine years of experience in building growth teams and scaling SaaS products, Kareem specializes in creating compelling marketing narratives and taking a data-driven approach to marketing strategies​.
Guest
Kareem Azees
Head of Marketing
Company:
ResQ
Location:
Greater Toronto Area, Canada
Funding:
$40M Raised
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Welcome to Marketing From the Front Lines, where we have unfiltered conversations with the B2B marketers who are bringing innovative technology to market. In today's episode, we're speaking with Kareem Azees, Head of Marketing at ResQ, a restaurant technology platform that's raised over $40 Million in funding.

Here are the most interesting points from our conversation:

Five takeaways from this conversation.

Actionable for Restaurant Tech Builders marketers

  1. Leverage Events for an Offline Audience
    If your target customers aren’t online, like ResQ’s restaurant operators, in-person events can be a powerful channel for building relationships. Kareem’s team meets prospects at industry events, gathers contact lists, and nurtures those leads through follow-up marketing like newsletters. For companies targeting offline audiences, this tactic provides a direct line to decision-makers.
  2. Tailor Your Marketing Channels to Your Audience’s Behavior
    Kareem highlights how paid advertising, which worked well at his previous company in sales tech, didn’t yield the same results at ResQ. Understanding the specific habits of your audience is key. If your customers aren't online, don’t waste resources on digital ads. Instead, focus on where your audience spends time and optimize your strategy for those channels.
  3. Use Freelancers to Scale Efficiently
    With a small marketing team of three, Kareem relies on a network of freelancers to execute key tasks, from PR to web design. By outsourcing specialized work, ResQ can remain agile and scalable without the overhead of full-time hires. This flexible approach helps smaller teams get more done without straining resources.
  4. Focus on Consistent Content Creation
    Kareem emphasizes the importance of consistently delivering high-quality content to the market. Whether through newsletters or educational resources, staying top-of-mind with potential customers ensures your brand remains relevant. Even if prospects aren’t ready to buy immediately, a steady content stream nurtures the relationship for when the time is right.
  5. Prioritize Quick Wins in a New Role
    When starting a new role, Kareem advises finding a quick win in your first 90 days to build credibility. This could be improving the conversion rate on a key page, like a demo request form. Achieving an early success builds trust within the organization and provides momentum for future initiatives.