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Strategic Communications Advisory For Visionary Founders
Selling to governments is hard enough. Now imagine trying to sell them a billion-dollar nuclear waste disposal facility as an unknown startup. In a recent episode of Category Visionaries, Elizabeth Muller, CEO of Deep Isolation, revealed how her company transformed from an outsider pitching a seemingly impossible solution into a credible partner for governments worldwide.
Breaking Through When Everyone Says It Can’t Be Done
Most founders face skepticism when entering a market. But Deep Isolation faced a different level of challenge – they were trying to solve a problem that governments and industry veterans had repeatedly failed to crack.
The nuclear waste disposal industry had a track record of failed demonstrations and intense public opposition. As Elizabeth explains: “The Department of Energy in the United States had attempted to do a demonstration of boreholes for disposal of nuclear waste… in the few years prior to the creation of Deep Isolation. And it had failed multiple times because of public protests and people not wanting this in their backyard.”
The prevailing wisdom was clear: demonstrations of nuclear waste disposal solutions in the United States were impossible without facing overwhelming community resistance. Deep Isolation needed to prove otherwise.
The Power of the ‘First Miracle’
Rather than trying to immediately sell their billion-dollar solution, Deep Isolation focused on achieving what the industry thought impossible – a successful technology demonstration with community support.
“Word on the street was nobody could ever do a demonstration of nuclear waste disposal in the United States, certainly not with community support,” Elizabeth recalls. “And so when we did it in 2019, that was our first miracle.”
This single demonstration transformed Deep Isolation’s market position. While it may seem like a small win compared to their ultimate goal, it proved they could overcome one of the industry’s most persistent challenges – community opposition.
Leveraging Early Wins to Transform Market Perception
The successful demonstration created a domino effect that fundamentally changed how Deep Isolation approached government sales. Instead of being seen as just another startup, they became the company that achieved what others couldn’t.
This reputation attracted partnerships with established industry players, completely transforming their sales approach. As Elizabeth describes: “It wasn’t know Crazy Liz and startup company, Deep Isolation, going in to talk to the governments. It was crazy Liz and her startup team that included some very big name companies who are now going out to meet with governments around this solution that has been accepted by the industry.”
Rethinking Community Engagement
Deep Isolation’s approach to community engagement offers valuable lessons for any founder trying to overcome “not in my backyard” resistance. Rather than just trying to convince communities their solution was safe, they focused on demonstrating tangible long-term benefits.
“Deep Isolation can get rid of that waste, can get it off the ground, can get it deep underground where it’s completely isolated, and then you can greenfield the site where the waste was,” Elizabeth explains. This approach transformed the conversation from risk mitigation to future opportunities.
The Messy Middle of Market Creation
Creating a new market category is never a linear journey. Elizabeth recommends founders embrace what she calls “the messy middle” – the complicated period between initial excitement and market success.
“At the beginning, the early stages, it’s all excitement and energy, and everything’s just amazing. And you have this powerful vision, and then you get to the middle and it just gets complicated,” she shares. “And you try something and it doesn’t quite work, and then you try something else, and maybe it does work, or maybe it doesn’t.”
This perspective helps founders maintain resilience during the inevitable setbacks of building something new. As Elizabeth advises: “Don’t think you know where you’re going to be in twelve months time, 24 months time, 36 months time. You can always plan for it. You need to have a plan. You need to have a vision. But how you get there is going to change.”
Key Lessons for Enterprise Founders
Deep Isolation’s journey offers several crucial insights for founders targeting complex enterprise or government markets:
As Elizabeth puts it: “If it’s a small problem, somebody else can do it. But if it’s a big problem and nobody else is trying to tackle it… that’s where you have the chance to really change the world.”
Liz emphasizes the importance of addressing large-scale, unresolved issues. Her focus on nuclear waste disposal, a critical and longstanding problem, underscores the potential impact and opportunity in tackling significant challenges that align with global needs and sustainability goals.
Deep Isolation's success in conducting a demonstration of their technology, despite industry skepticism, highlights the importance of proving your solution's viability. This not only builds credibility but can also be a pivotal moment in gaining trust from stakeholders, including governments and communities.
Liz's approach to utilizing a podcast for education and engagement illustrates the effectiveness of thought leadership and content marketing. By addressing misconceptions and providing valuable insights, B2B tech founders can build a knowledgeable community around their solutions, fostering trust and understanding.
Liz's insights into enjoying the fundraising process, despite its ups and downs, stress the importance of embracing the journey. Her advice to find enjoyment in challenging conversations and to use them as opportunities for reflection and learning is crucial for maintaining momentum and optimism through fundraising efforts.
The advice to remain agile and open to changes reflects the unpredictable nature of startups. Liz's experience underlines the need for founders to be prepared for shifts in direction, adapting their strategies as the company evolves and as new opportunities and challenges arise.
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