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From Fine Art Skeptic to Tech Disruptor: How Convelio Is Transforming a Centuries-Old Industry

Personal tragedy rarely features in startup stories, but for Convelio co-founder Edouard Gouin, losing his brother fundamentally shaped his approach to entrepreneurship. In a recent episode of Category Visionaries, Edouard shared how this experience influenced his journey disrupting the fine art shipping industry – a sector that hadn’t seen meaningful innovation since “moving the artworks of Marie Antoinette.”

Disrupting an industry steeped in tradition requires more than just technological innovation – it demands a deep understanding of the market’s unique dynamics. As Edouard explains, “When we arrived that market with Clemont, my Co-Founder, what we realized was that, well, it’s impossible to display an API, like a shipping API on an art ecommerce platform… Getting answer to get a shipping rate was like 48 hours most of the time.”

The problem wasn’t just technological stagnation. The fine art shipping market suffered from limited geographical reach and a lack of competitive pressure on pricing. This created an opportunity for Convelio to build what Edouard describes as “some kind of a FedEx for the art market… a one stop shop where you can get instant shipping rates.”

But breaking into the notoriously conservative art world required a methodical approach. Rather than immediately targeting high-value pieces, Convelio started with antique dealers in London, Paris, and Parma. “In the first six months of the life of the company, if an item was more than 20,000, we would really think twice before shipping it,” Edouard recalls.

This patient strategy paid off when collectors started recommending Convelio to major auction houses. The company adapted its services based on client feedback, eventually splitting its offering to handle both lower-value items and pieces worth up to $30 million. Today, Convelio processes these high-value shipments with remarkable composure, thanks to robust systems and automation. As Edouard notes, “Everything is really calculated beforehand. We know exactly what we’re doing, we know exactly who we’re working with.”

The company’s approach to growth has been equally measured. After growing over 100% year-on-year for five years, Convelio intentionally slowed down following their Series B raise in March 2022. “What we realized was like, okay, well, we need to be very careful about the way we spend that money,” Edouard explains. “Let’s just really try to optimize the operations that we have. Let’s try to automate as much as possible, and then we’ll start to accelerate again.”

This measured approach extends to Convelio’s geographical expansion strategy. Beyond their current hubs in Paris, London, and New York, they’re expanding into Hong Kong while carefully evaluating whether to remain primarily asset-light or invest more heavily in infrastructure.

Looking ahead, Convelio sees an opportunity to shape the future of art market commerce through API-enabled shipping services. As Edouard explains, “If we look at the way the art market is moving towards more ecommerce, towards more digitization, I think we will continue to develop significantly more product on the software side that allows us to distribute our shipping services significantly more efficiently.”

Perhaps most surprisingly, Edouard’s biggest lesson for founders challenges conventional startup wisdom about fundraising. “If you want to optimize for valuation, if you want to optimize for ownership… you can raise carbon debt and so on, and you can kind of use that and push the company as fast as possible.” He suggests that having less cash early on forces founders to deeply understand client needs and deliver only essential features.

For founders looking to disrupt traditional industries, Convelio’s journey offers valuable lessons about patience, measured growth, and the importance of earning trust before attempting wholesale transformation. Sometimes the most valuable insights come not from business school or startup experience, but from life’s hardest moments.