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Welcome to Marketing From the Front Lines, where we have unfiltered conversations with the B2B marketers who are bringing innovative technology to market. In today’s episode, we’re speaking with Camila Panizzi Luz, Director of Global Marketing at Smartex, a cutting-edge company revolutionizing fabric inspection through AI-powered solutions.
Here are the most interesting points from our conversation:
Marketing across different regions requires a deep understanding of cultural nuances. Camila emphasized the importance of crafting localized strategies for different markets, avoiding a one-size-fits-all approach. Founders should adapt messaging to resonate with each region’s unique cultural and business context.
When entering new markets, start with early adopters who value innovation and sustainability. Smartex focuses on top factories that prioritize these qualities, creating a domino effect as others follow. Prioritize case studies and testimonials to build credibility and drive adoption through social proof.
For hardware and complex systems, pilots are key to gaining buy-in. Camila explained how Smartex uses pilots to demonstrate ROI, comparing performance with and without their systems. This approach builds confidence with decision-makers by providing tangible proof of effectiveness before asking for a full investment.
In traditional industries, trade shows, conferences, and in-person relationship-building are still critical. However, blending these with digital tools for tracking and engagement can create a powerful combination. Use digital follow-ups and data-driven approaches to ensure that face-to-face interactions translate into long-term success.
In highly competitive spaces where competitors may overpromise, staying true to the product’s capabilities is crucial. Camila’s approach is to always tell the truth and let the product’s results speak for themselves. Authentic, purpose-driven messaging resonates more with modern customers, especially in sustainability-focused industries.