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Strategic Communications Advisory For Visionary Founders
Welcome to another episode of Category Visionaries — the show that explores GTM stories from tech’s most innovative B2B founders. In today’s episode, we’re speaking with Jake Schuster, CEO & Founder of Gemini Sports Analytics, a sports analytics platform that’s raised $7 Million in funding.
Here are the most interesting points from our conversation:
When building your product, avoid hedging between multiple user personas. Jake's initial mistake was creating a product that didn't cater to the right users. Identifying and focusing on the exact needs of your core customer is crucial to gaining early traction.
Even when you've invested time and resources into a product, if the demand isn’t there, it's time to pivot. Jake's experience shows the importance of quick, decisive action to refocus on a more promising product direction.
If you're introducing an innovative product that creates a new workflow, prepare for long sales cycles. Jake emphasizes the difficulty of getting teams to create a new budget line item for their tool, so educating potential customers on the value of the innovation is essential.
Jake’s approach of being open and flexible with pricing, especially in early sales, helped establish rapport with potential customers. Understanding the constraints of your target customers and working with them can foster long-term relationships.
Jake found early adopters by identifying the signs—those who want to influence the product roadmap and have access to cutting-edge tools are your ideal early customers. Those who hesitate or ask for more features aren’t ready yet.