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Welcome to another episode of Category Visionaries — the show that explores GTM stories from tech’s most innovative B2B founders. In today’s episode, we’re speaking with Amir Taichman, CEO and founder of Unity SCM, a supply chain operations platform that has raised over $13 million in funding.
Amir emphasizes the value of having a group of fellow founders at a similar stage to serve as a support system, sounding board, and source of ideas. By surrounding yourself with people who intimately understand the challenges you're facing, you can avoid the sense of isolation that often comes with entrepreneurship and benefit from the collective wisdom of your peers. Founders should proactively seek out or create these peer groups to help them navigate the ups and downs of the journey.
In the early days of Unity SCM, Amir and his team focused on having in-depth conversations with potential customers to understand their pain points and design a solution that addressed their needs. However, they realized that these conversations alone wouldn't create a sustainable business – they needed to be intentional about asking these prospects to become paying customers. Founders should strike a balance between learning from potential users and actively converting them into revenue-generating accounts.
While entrepreneurship is often portrayed as a series of glamorous milestones like fundraising rounds and big customer wins, Amir emphasizes that the reality is far less exciting. The majority of a founder's time is spent on the unglamorous work of building and iterating to reach the next stage of equilibrium. By focusing on the actions you can take to incrementally move the needle, you can avoid getting discouraged by the inevitable lows between the highs.
Unity SCM's data-first approach has enabled the company to learn from its happy customers about new use cases and problems that its platform can solve. By digging deeper into these successes, Amir and his team have been able to identify repeatable patterns that they can leverage to expand their value proposition and attract similar customers. Founders should actively look for these commonalities among their best customers to drive more targeted and effective growth.
Amir advises founders to be very intentional about the fundamental assumptions, decisions, and principles that guide their company's early direction. While it's important to constantly challenge these assumptions based on data and feedback, losing sight of them altogether can lead to wasted time and effort. Founders should strive to maintain a balance between staying true to their core beliefs and adapting them as needed to align with market realities.